Customer Services Committee

Recent documents

Responsibilities

• oversee and manage the delivery of customer contact with Council, through a range of platforms to ensure simple, fast and reliable services built for the needs of Brisbane’s diverse community
• deliver a leading public library network for Brisbane residents with modern facilities across a range of platforms
• ensure a firm but fair approach to compliance and regulation to maintain amenity standards and manage environmental risks and hazards and development activity impacts
• oversee and manage the delivery of a business hotline supporting local businesses
• ensure the management of Council’s obligations under the Public Health Act 2005 and the Biosecurity Act 2014 , such as mosquito and rodent control
• ensure compliance with local laws and regulations
• provide animal management services to Brisbane residents including animal rehoming centres
• manage Council’s operational and historic cemetery network
• ensure citywide removal of graffiti
• deliver on Council’s Olympic Host Contract commitments and obligations relating to the portfolio.