AUS POST - Norfolk Island mail and parcel delivery

Question

1. What has been the average delivery time for general post sent to Norfolk Island over the most recent 12-month period for which data is available? 2. What has been the average delivery time for parcels sent to Norfolk Island over the most recent 12-month period for which data is available? 3. How does delivery performance for Norfolk Island compare with Australia Post's service standards for comparable remote communities? 4. What were the main causes of delays to mail and parcel delivery to Norfolk Island over the past 12 months? 5. What actions, if any, is Australia Post taking to improve the reliability, frequency and transparency of mail and parcel services to Norfolk Island?

Answer

Please see the attached answer.

Documents

• Question with answer (PDF) (opens in a new tab)
• SQ26-000965.pdf (opens in a new tab)