Scams Prevention Framework

Question

1. Are smaller telcos being asked to commit to funding a major new industry compensation system, the Scams Prevention Framework, before those rules are in place? 2. Is it the case that under the rules being developed, the mobile network operators, Telstra, Optus and TPG, could be given the power to block calls and messages that do not originate on their own networks: if so a. does this mean they could block traffic from smaller, independent providers even if that traffic is completely legitimate b. has the Department assessed whether this gives the big three carriers an unfair competitive advantage? 3. Is it the case that from 1 July 2026, businesses which have not registered their SMS sender identity with ACMA will have their text messages automatically marked as suspicious: if so, could this affect everything from bank alerts to Medicare reminders to local business promotions? 4. Is ACMA confident it can process all applications before the deadline? What will happen to businesses which have applied on time but have not been processed by 1 July 2026?

Answer

Please see the attached answer.

Documents

• Question with answer (PDF) (opens in a new tab)
• SQ26-000888.pdf (opens in a new tab)