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Voice reliability complaints from Edenhope, Victoria

View on aph.gov.au (opens in a new tab)
Status: Answered, finished
Asked by: Senator the Hon. Matthew Canavan
Portfolio: Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Agency: Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Round: 2026-27 Budget estimates
Question No: SQ26-000905
Asked: 8 June 2026
Answer due: 16 July 2026

Question

1. Are you aware of any complaints regarding degraded voice reliability following 5G upgrade works in Edenhope, western Victoria? If yes, please provide detail 2. How many complaints have been received regarding dropped calls and degraded voice quality in the Edenhope, Victorian district since the upgrades commenced? 3. Are you aware upgrade works left the Edenhope district without service for approximately one week? 4. Do you acknowledge there seems to be increasing regional consumer dependence upon Starlink and satellite services for operational reliability?

Answer

Please see the attached answer.

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