H.R. 7971 House Taxation
Taxpayer Experience Improvement Act
STAGE 4 OF 8 — HOUSE FLOOR
Currently in the House. Last action: received in the senate and read twice and referred to the committee on finance on Apr 28, 2026.
- House Introduced in House Mar 18, 2026
- House Referred to the House Committee on Ways and Means. Mar 18, 2026
- House Ordered to be Reported in the Nature of a Substitute by the Yeas and Nays: 43 - 0. Mar 25, 2026
- House Committee Consideration and Mark-up Session Held Mar 25, 2026
- House Ordered to be Reported by the Yeas and Nays: 43 - 0. Mar 25, 2026
- House Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607. Apr 9, 2026
- House Placed on the Union Calendar, Calendar No. 527. Apr 9, 2026
- House Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103) Apr 27, 2026
- House Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended. Apr 27, 2026
- House Considered under suspension of the rules. (consideration: CR H3101-3104) Apr 27, 2026
- House DEBATE - The House proceeded with forty minutes of debate on H.R. 7971. Apr 27, 2026
- House Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. Apr 27, 2026
- House On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103) Apr 27, 2026
- House Motion to reconsider laid on the table Agreed to without objection. Apr 27, 2026
- Senate Received in the Senate and Read twice and referred to the Committee on Finance. Apr 28, 2026
Cosponsors
1
Subjects
Computers and information technologyData collection, sharing, protectionGovernment information and archivesInternet, web applications, social mediaTax administration and collection, taxpayersTelephone and wireless communication
Committees
- Finance Committee
- Referred To , Apr 28, 2026
- Ways and Means Committee
- Reported By , Apr 9, 2026
- Markup By , Mar 25, 2026
- Referred To , Mar 18, 2026
Summary
Taxpayer Experience Improvement ActThis bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information.Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system.The website also must includethe longest wait time of any caller waiting to speak with an IRS representative;the estimated wait time to speak with an IRS representative;if a callback service is available or when such service is scheduled to be available; andcertain monthly metrics, including the average and median wait times and call lengths.Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes.Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, includingtax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer;the status of a federal tax return or refund; andan estimated date for receipt of a refund.
Summary as of: Introduced in House
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