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S. 3170 Senate Armed Forces and National Security

Stuck On Hold Act

Introduced
Nov 10, 2025
Sponsor
Sen. Kennedy, John (R-LA)
View on Congress.gov (opens in a new tab)

STAGE 2 OF 8 — COMMITTEE CONSIDERATION

Currently in the Senate. Last action: committee on veterans' affairs. hearings held on Apr 29, 2026.

  1. Senate Introduced in Senate Nov 10, 2025
  2. Senate Read twice and referred to the Committee on Veterans' Affairs. Nov 10, 2025
  3. Senate Committee on Veterans' Affairs. Hearings held. Apr 29, 2026

Cosponsors

1

Committees

  • Veterans' Affairs Committee
    • Hearings By (full committee) , Apr 29, 2026
    • Referred To , Nov 10, 2025

Summary

Stuck On Hold ActThis bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Summary as of: Introduced in Senate

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